Resources
We're here to help
The level of support depends on your plan (see Pricing), but the channel is the same for everyone today: write to us directly.
Depending on your plan
Three levels of support
Expert
Email support, with a reply in under one business day.
Firm
Priority support — the same channel, higher priority in the queue.
Enterprise
An agreed SLA and a dedicated account manager, tailored to your deployment.
Full detail of each plan on Pricing.
Before you write to us
It might already be answered
Check the FAQ — it covers everything from what evidence can be acquired to how offline mode works. If you're a developer integrating the verification portal, the technical documentation has the API detail.
Direct contact
Write to us
We don't have a dedicated ticketing portal yet — email is the real channel today, for any plan. Tell us your plan and the specific issue so we can help you faster.
Not a customer yet?
Talk to us before you decide
A 30-minute demo, with your own use case.